Prove it's you

We've paused sign-in for customer number 10442871 after 3 unsuccessful attempts. Because this account has elevated fraud exposure, resetting your password alone isn't enough — we need to confirm it's really you first.

Customer number

10442871

Failed attempts

3 of 3

Last attempt

Today, 9:14 am

Device

Chrome on macOS · not recognised

How we verify you

1. 1

   We send a request to your enrolled phone

   The Daltrey notification names this exact request, so it can't be reused for anything else.

2. 2

   You look at the camera

   A liveness check and a face match against your enrolment — nothing to type, nothing to remember.

3. 3

   Your access is restored

   We unlock your account and write a recovery record you can see in Security activity.